Activating and Guiding the Engagement of Seniors through social media

Somerset Care Group

Somerset Care Group

Somerset Care Group is one of the largest not-for-profit providers of care services in Southern England. It provides:

  • residential care for over 1,500 older people in 32 Care residential and nursing homes across Somerset, Gloucestershire and the Isle of Wight ;

  • personal care and assistance for over 4,000 people living in their own home in Somerset, Wiltshire, Hampshire, Surrey Bath and North East Somerset, Gloucestershire, and Torbay.

Somerset Care is committed to making care accessible to all regardless of financial circumstances. Our homes offer the same quality of care irrespective of the individual’s ability to pay privately or if they are supported by the local authority. The company currently has 70% of their bed capacity funded by the local authority.

Through its training arm, Acacia Training & Development, Somerset Care provides professional training to company staff, external companies and individual learners across South West England.

Somerset Care holds the ‘Investors In People’ quality mark and is committed to the continuous improvement of our services. We invest heavily in staff training and development and work in partnership with the University of Exeter to introduce and evaluate innovations and improvements in care service delivery.

A recent collaboration with the University of Exeter, focused on a residents’ design team re-shaping their own living spaces and establishing reminiscence groups, was recently honoured nationally, for “Outstanding Dementia Research”. The research clearly demonstrated that membership of a reminiscence group led to a 12% increase in residents’ cognitive performance, while the creation of the design teams led residents to use communal lounges three times more often than they had previously.

Somerset Care recognizes that increasing numbers of older people are used to using computers for business and social purposes. We have recently introduced Wi-Fi in all our homes and now support residents in using IT to stay in contact with family, friends and the wider communities; create personal portfolios and histories; enjoy computer games and using Wii exercise and dance programmes.